Terms of Service
These Terms of Service ("Terms") govern your use of the Distinct. Coffee Co. website, ordering services, and related services offered by Distinct. Coffee Co. ("Distinct. Coffee," "we," "us," or "our"). By accessing our website or using our services, you agree to these Terms.
1. Our Services
Distinct. Coffee Co. provides coffee, beverages, food-related products, merchandise, and related services through our website, mobile/pop-up operations, events, and other sales channels.
Products, menu items, availability, prices, pickup locations, and operating hours may change without notice.
2. Orders
When you submit an order, you agree that the information you provide is accurate and complete.
Submitting an order does not guarantee availability. We may cancel, modify, or decline an order when reasonably necessary, including because of product availability, technical errors, pricing errors, payment issues, or circumstances affecting our ability to fulfill an order.
We will make reasonable efforts to notify you if an order cannot be fulfilled as expected.
3. Pricing and Payment
Prices displayed at the time of purchase are subject to applicable taxes and any disclosed fees.
Payments may be processed through third-party payment providers. Your use of a third-party payment provider may also be subject to that provider's terms and privacy practices.
4. Distinct. Coffee Co. SMS Program
Distinct. Coffee Co. may offer SMS messaging to customers who expressly opt in.
The Distinct. Coffee Co. SMS program may provide transactional communications including:
- Order confirmations
- Order status updates
- Pickup notifications
- Changes or issues affecting an order
- Customer-service communications related to an order or request
By providing your mobile phone number and opting in to SMS communications, you consent to receive automated or manually generated text messages from Distinct. Coffee Co. relating to the specific messaging program for which you provided consent.
Message frequency varies based on your orders and interactions with Distinct. Coffee Co.
Message and data rates may apply.
Consent to receive marketing or promotional SMS messages, if separately offered, is not a condition of purchasing goods or services.
5. SMS Opt-Out and Help
STOP: You may opt out of SMS messages at any time by replying STOP to a message from Distinct. Coffee Co. After opting out, you may receive one final message confirming your opt-out. No additional messages from that messaging program will be sent unless you subsequently opt in again.
HELP: For assistance with the SMS program, reply HELP to a message from Distinct. Coffee Co. or contact Distinct. Coffee Co. through our website at distinctcoffeeco.com.
Other commonly recognized opt-out keywords may also be honored by our messaging provider.
6. Message Delivery
SMS delivery depends on your wireless carrier and network availability. Distinct. Coffee Co. cannot guarantee that every message will be delivered or received within a particular period.
Wireless carriers are not liable for delayed or undelivered messages.
You are responsible for maintaining an active mobile number and for any messaging or data charges imposed by your wireless carrier.
7. SMS Privacy
Your participation in our SMS program is also governed by our Privacy Policy.
We do not sell or share SMS opt-in data or consent with third parties for their own marketing or promotional purposes.
8. Acceptable Website Use
You agree not to misuse our website or services, interfere with their operation, attempt unauthorized access, submit fraudulent orders, introduce malicious software, or use our services in violation of applicable law.
9. Intellectual Property
The Distinct. Coffee Co. name, branding, logos, website content, graphics, photographs, designs, and other materials owned by Distinct. Coffee Co. may not be copied, reproduced, distributed, or commercially used without authorization, except as permitted by law.
10. Third-Party Services
Our website may use or link to third-party services, including payment processors, communications providers, maps, social platforms, or other technology providers.
We are not responsible for the independent practices or availability of third-party services.
11. Disclaimer and Limitation of Liability
We make reasonable efforts to provide accurate website information and reliable services, but we do not guarantee that our website or services will always be uninterrupted, error-free, or available.
To the fullest extent permitted by applicable law, Distinct. Coffee Co. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.
Nothing in these Terms limits rights or remedies that cannot legally be limited under applicable law.
12. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on our website with a revised effective date.
Continued use of our website or services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
13. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
14. Contact
Questions regarding these Terms or the Distinct. Coffee Co. SMS program may be directed to:
Distinct. Coffee Co.
Website: distinctcoffeeco.com